Vodacom Sales divison promise things and dont deli

Last week after a battle with vodacom, i gave them a second chance to purchase a device with them. I have triple checked with Carle if my number would be active when i received my device. she had promised me everything will be fine 5 hours after delivery. i received my device yesterday and a lady assisted me who had told me the sim was not activated and that she had sent a request to the activations department to activate it. last night still nothing, and the activations department was closed. this morning i called to hear the story and they told me about archiving my number and once that is done, it will port and that \maybe"by Thursday it would go through!!! guaranteed if this does not happen"