SF
Stephan F
1 reviews | Active since Jul 2023
04 Jul 2023, 14:30
vodacom sales
sales people ****med me into upgrade, they said I was going to pay less. When I received invoice I saw one of my numbers was upgraded and I paid almost double I complained at vodacom, The number was put on previous package after a couple of weeks but the discount I had on previous package was gone. I was on the line with vodacom again. Now they said the branch have to load the discount again
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Jul 2023, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2023, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
