SF
Stephan F

1 reviews | Active since Jul 2023

04 Jul 2023, 14:30

vodacom sales

sales people ****med me into upgrade, they said I was going to pay less. When I received invoice I saw one of my numbers was upgraded and I paid almost double I complained at vodacom, The number was put on previous package after a couple of weeks but the discount I had on previous package was gone. I was on the line with vodacom again. Now they said the branch have to load the discount again

0
Replies (1)
Vodacom
Vodacom's reply05 Jul 2023, 07:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team