SG
Sharon G
1 reviews | Active since Jun 2023
09 Jun 2023, 07:59
Vodacom sales agent rids my off by concluding a sale for a labtop that said I don't want., Her name is Lolo agent code no LM_SHanm001
Date: Thu, 8 Jun 2023 13:01:03 +0200 Subject: k*** ***** of vodacom The consultant sale agent.i spoke to was *****ing my by concluding a contact that I disagreed on , listen to the call recording, because that is Vodacoms policy. He employee named Lollo ,code no is LM _SHanm001.Why did this woman do this to me , she was rude from the time we started the conversation . This woman took away 5 hours away from my life and my afternoon off to phone difference section of vodacom to explain, and still today the 8 June 2023 to try and stop the this oder from coming to me. The only was y I can proof my case is listing to the recording. She did me wrong and I not deserve it. Sorry will not help, for everything .
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Replies (3)
Vodacom's replyOfficial
09 Jun 2023, 08:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2023, 08:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SG
Sharon G's updateReviewer Update
09 Jun 2023, 23:06On the 7th June 2023 I phone vodacom Online service center to order a labtop.The consultant/ sale agent name Lollo agent no LM_shanm001. I spoke to was irritable from the begining of our conversation.I was not happy with the labtop she was trying to sell. I said to her the other consultant I spoke to the first time I phone, gave me a better deal, I disagreed with her and told her to cancel the order. I received a message few minutes later to saying the order I didn't approve, was placed. Why did this woman do this to me. This woman took away 5 hours away from my day, and my afternoon off. I had to phone difference section of vodacom to explain what happened and cancel the order. She did me wrong and I do not deserve it. On 9 june 2023 Skynet was at my gate to deliver the labtop. I told the delivery person to return the labtop, because I didn't order it. The agent no Lm_shanm001 defying my instructions. She has caused Vodacom money for delivery a product that was not ordered. Sies she needs training and anger management training.
What amazed me was that, when I told her that I am not continuing with the order because it is not what I was looking for. She responded by saying, when I am going to try a new order, it might be declined.
I responded by saying it is fine. If it is declined, I will source what I want from an alternative service provider.
I found what she did to me unacceptable and unb
What amazed me was that, when I told her that I am not continuing with the order because it is not what I was looking for. She responded by saying, when I am going to try a new order, it might be declined.
I responded by saying it is fine. If it is declined, I will source what I want from an alternative service provider.
I found what she did to me unacceptable and unb
SG
Sharon G's update09 Jun 2023, 23:06
Reviewer Update
On the 7th June 2023 I phone vodacom Online service center to order a labtop.The consultant/ sale agent name Lollo agent no LM_shanm001. I spoke to was irritable from the begining of our conversation.I was not happy with the labtop she was trying to sell. I said to her the other consultant I spoke to the first time I phone, gave me a better deal, I disagreed with her and told her to cancel the order. I received a message few minutes later to saying the order I didn't approve, was placed. Why did this woman do this to me. This woman took away 5 hours away from my day, and my afternoon off. I had to phone difference section of vodacom to explain what happened and cancel the order. She did me wrong and I do not deserve it. On 9 june 2023 Skynet was at my gate to deliver the labtop. I told the delivery person to return the labtop, because I didn't order it. The agent no Lm_shanm001 defying my instructions. She has caused Vodacom money for delivery a product that was not ordered. Sies she needs training and anger management training.
What amazed me was that, when I told her that I am not continuing with the order because it is not what I was looking for. She responded by saying, when I am going to try a new order, it might be declined.
I responded by saying it is fine. If it is declined, I will source what I want from an alternative service provider.
I found what she did to me unacceptable and unb
What amazed me was that, when I told her that I am not continuing with the order because it is not what I was looking for. She responded by saying, when I am going to try a new order, it might be declined.
I responded by saying it is fine. If it is declined, I will source what I want from an alternative service provider.
I found what she did to me unacceptable and unb
SG
Write a reply:
Sharon G's updateReviewer Update
10 Jun 2023, 01:14On the 7th June 2023 I phone vodacom Online service center to order a labtop.The consultant/ sale agent name Lollo agent no LM_shanm001. I spoke to was irritable from the begining of our conversation.I was not happy with the labtop she was trying to sell. I said to her the other consultant I spoke to the first time I phone, gave me a better deal, I disagreed with her and told her to cancel the order. I received a message few minutes later to saying the order I didn't approve, was placed. Why did this woman do this to me. This woman took away 5 hours away from my day, and my afternoon off. I had to phone difference section of vodacom to explain what happened and cancel the order. She did me wrong and I do not deserve it. On 9 june 2023 Skynet was at my gate to deliver the labtop. I told the delivery person to return the labtop, because I didn't order it. The agent no Lm_shanm001 defying my instructions. She has caused Vodacom money for delivery a product that was not ordered. Sies she needs training and anger management training.
What amazed me was that, when I told her that I am not continuing with the order because it is not what I was looking for. She responded by saying, when I am going to try a new order, it might be declined.
I responded by saying it is fine. If it is declined, I will source what I want from an alternative service provider.
I found what she did to me unacceptable and unb
What amazed me was that, when I told her that I am not continuing with the order because it is not what I was looking for. She responded by saying, when I am going to try a new order, it might be declined.
I responded by saying it is fine. If it is declined, I will source what I want from an alternative service provider.
I found what she did to me unacceptable and unb
Write a reply:
SG
Sharon G's update10 Jun 2023, 01:14
Reviewer Update
On the 7th June 2023 I phone vodacom Online service center to order a labtop.The consultant/ sale agent name Lollo agent no LM_shanm001. I spoke to was irritable from the begining of our conversation.I was not happy with the labtop she was trying to sell. I said to her the other consultant I spoke to the first time I phone, gave me a better deal, I disagreed with her and told her to cancel the order. I received a message few minutes later to saying the order I didn't approve, was placed. Why did this woman do this to me. This woman took away 5 hours away from my day, and my afternoon off. I had to phone difference section of vodacom to explain what happened and cancel the order. She did me wrong and I do not deserve it. On 9 june 2023 Skynet was at my gate to deliver the labtop. I told the delivery person to return the labtop, because I didn't order it. The agent no Lm_shanm001 defying my instructions. She has caused Vodacom money for delivery a product that was not ordered. Sies she needs training and anger management training.
What amazed me was that, when I told her that I am not continuing with the order because it is not what I was looking for. She responded by saying, when I am going to try a new order, it might be declined.
I responded by saying it is fine. If it is declined, I will source what I want from an alternative service provider.
I found what she did to me unacceptable and unb
What amazed me was that, when I told her that I am not continuing with the order because it is not what I was looking for. She responded by saying, when I am going to try a new order, it might be declined.
I responded by saying it is fine. If it is declined, I will source what I want from an alternative service provider.
I found what she did to me unacceptable and unb
Write a reply: