EM
Erika M
1 reviews | Active since Aug 2015
28 Nov 2024, 08:40
VODACOM SALE CENTRE
Good day,
A guy phoned me on 22 November regarding a upgrade off my current contract. He stated that he is phoning from Vodacom. He sold me a package that,according to him, is very good. Promised me 7 gig of data and 100minutes of talktime.The contract included 2 phones. I phoned Vodacom on 27 November I spoke to a Eden , Grace and Rakobe. They were very helpful . Grace said they will arange that the courier come to collect the phones. The upgrade contract will only then be canceled. The reason for this review is to complain about the persons who phones and sell the contracts to you are *************.
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Replies (1)Vodacom's replyOfficial
28 Nov 2024, 10:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Tea
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Tea
Vodacom's reply28 Nov 2024, 10:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Tea
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Tea
