1 reviews | Active since Dec 2016

09 Dec 2016, 12:08

vodacom saga

<p>I had airtime contract with vodacom of R148 which I cancelled last month. Due to the fact that vodacom started deducting more than what we had agreed upon. They deducted R252 in August , R218 September, R449 October and R399 in November. When I tried to reason with them concerning paying my money back, they failed Mr. Now I need hellopeter to help me to get Vodacom to pay back my money .</p>

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Replies (3)
Vodacom
Vodacom's reply09 Dec 2016, 14:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update09 Dec 2016, 14:57
Reviewer Update

The sooner you pay- back my money the better I will feel . For now I am very dissapointed in vodacom , the network I use since Adam . I never thought that things would turn out this way !!!

Vodacom
Vodacom's reply12 Dec 2016, 08:48
Official

Thank you for bring this instance to my attention,

This incident has been reviewed and addressed kindly refer to our correspondence communicated.

Warmest regards

Elroy

Best regards,