KM
Kwena M
1 reviews | Active since Aug 2019
02 May 2023, 15:11
Vodacom sadly disappoints
Rude rude call centre staff looking to upgrade my package. Made false claims on my package and when I told her that cannot be my account in question she hung up. If only I had known this before I started my contract with vodacom. False claims made in order to increase my monthly instalments, disappointing
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Vodacom's replyOfficial
03 May 2023, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2023, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team