SO
Sophia O
1 reviews | Active since May 2024
15 Feb 2026, 18:44
Vodacom sad services
I'm battle with Vodacom since beginning of December. Then I'm out of connection for 3 weeks. Then 48 hours or more now again 5 days. They don't get back to you. Saddest service. Hopefully Fox will be better.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Feb 2026, 08:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Feb 2026, 08:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Mar 2026, 12:22Thank you for taking our call Sophia.
A discussed, your order no: SO***, remains pending till 1st April 2026.
We'd recommend having a look to see what the connection speeds will be like once the move-over completes.
Kindly update us after 1st April.
We're hoping for great news,
Regards,
Vodacom Consumer Website Team
A discussed, your order no: SO***, remains pending till 1st April 2026.
We'd recommend having a look to see what the connection speeds will be like once the move-over completes.
Kindly update us after 1st April.
We're hoping for great news,
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Mar 2026, 12:22
Official
Thank you for taking our call Sophia.
A discussed, your order no: SO***, remains pending till 1st April 2026.
We'd recommend having a look to see what the connection speeds will be like once the move-over completes.
Kindly update us after 1st April.
We're hoping for great news,
Regards,
Vodacom Consumer Website Team
A discussed, your order no: SO***, remains pending till 1st April 2026.
We'd recommend having a look to see what the connection speeds will be like once the move-over completes.
Kindly update us after 1st April.
We're hoping for great news,
Regards,
Vodacom Consumer Website Team
Best regards,