SH
Stella H

1 reviews | Active since Aug 2019

12 Sept 2022, 09:35

Vodacom sad service

My account was in arrears but paid in full on 09/09/2022. Proof of payment was e-mailed to Vodacom and I have made numerous calls to the accounts department. I spoke to several consultant who promised me that the service will be reinstated within 2 to 4 hours. It is now 3 days later and still no service. Vodacom is withholding my service which I have paid for which I find highly irregular!!

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Replies (1)
Vodacom
Vodacom's reply12 Sept 2022, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team