Vodacom sad but true

For a small business it will be easier to refund a customer then a big business, Vodacom i cant describe how i as a customer being treated in having 4 contracts with you and its leaves must to desire that you admin or paper work is really poor, your customer service is the worst ever a consultant of yours told me i will refund you immediately sir if we had not followed protocols, its sad that i have to simply wait for my refund to be deposited back into my personal account to which i have been dealing with you vodacom for many years. Your call center gives me 10 different stories when i call in. It does not give you guys a good reputation of your business, for i always says excuses leads to lies. Sad but tru. I only await for my refund thats being over due to me.