JB
James B

1 reviews | Active since Nov 2021

11 Jul 2023, 13:11

Vodacom-SA you are a ridiculous company.

A poor excuse for a major company. I wrote some time last week. I app**** for fibre from Vodacom. They, after a month, told me my house did not exist and there was no coverage. I will not go into the whole dreadful process again except to say a lady (from Vodacom) phoned me and I explained to her my house was newly built and did exist. She undertook to investigate and never came back. I am now with another fibre supplier who agreed I di exist.

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2023, 13:30
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team