JB
James B
1 reviews | Active since Nov 2021
11 Jul 2023, 13:11
Vodacom-SA you are a ridiculous company.
A poor excuse for a major company. I wrote some time last week. I app**** for fibre from Vodacom. They, after a month, told me my house did not exist and there was no coverage. I will not go into the whole dreadful process again except to say a lady (from Vodacom) phoned me and I explained to her my house was newly built and did exist. She undertook to investigate and never came back. I am now with another fibre supplier who agreed I di exist.
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Replies (1)Vodacom's replyOfficial
11 Jul 2023, 13:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jul 2023, 13:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
