Vodacom S.A worst mobile company

So I was due for a upgrade and I shopped around looking online for a while so I eventually found a double deal from vodacom that consisted of home internet for 600gb at 30mbps FUP and the deal also included a second sim which will contain 5gb a month top up and it included a home router and a pocket router so I clicked on it and qualified so I requested a call back they instantly phoned me under a minute and finalized the offer on the 20/08/2024 and I recieved my package on the 23/08/2024 no issues there however on the 01/09/2024 I recieved only 1gb data on the second sim instead of 5gb so I called and queried only for them to tell me I was on a 1gb top up so they said they will log a dispute and get back to me after 3-5 working days however I never recieved a single phone call so I called back only to find out they blocked my number from contacting the customer care so I phoned using landline got a hold of someone after many trys that person told me that it was amended on the system and il recieve the right allocation of data in the new month however come 01/10/2024 I received 1gb again tried many times again to get through to customer care then the first person that answered said there was no notes reflected that I had spoken to anyone and to amend then I called back few minutes later and a new person answered and said it showing under notes that it had to be amended so I'm confused how different agents give u different stories and see different things anyway they said they will try and get hold of the relevant department because on there side they have quote which they sent after I even got my delivery that it's a 1gb top up contract which is totally different from what was advertised I even got screenshots of the advert which one of the agents I spoke to requested I email to her but I got no reply after sending the screenshots and requested she call me via email but no call backs at all from vodacom or communication then another new agent which I phoned like for the 18th time said they will transfer my call to revelant department only phone them to answer an cut the call I still havnt recieved any feedback and it's the second month I received the wrong data allocation however they quick to debit me the right amount for that double deal package this is pathetic customer care doesn't help at all the people who work there are *********** and not trustworthy imagine I must pay 3 years for something I'm not receiving vodacom for me is the worst cellphone company ever in all aspects of doing business I don't think I can replace all the time I'm trying to sort this matter it's very stressful on me to keep chasing them only to hear different stories by different agents they even say they will call back but never do please whoever reads this don't deal with vodacom they will give u stress when it comes to aftersales queries and support