Vodacom SA the worst customer service centre

<p>Good day.</p> <p>I would like to make everyone aware of the pathetic service that vodacom gives their clients. A few weeks ago I phoned vodacom on behalf of my father and spoke to Wlliam to enquire how much it would be to add 2g data to his contract as he was on a contract for R283 airtime,which did not include data and thin would end June this year. William then advised of the price and we accepted, but had said that my father was supposed to have BIS as this was included in the R283? What happened to the year and a half's BIS data????? When asking William he quickly advised that BIS was discontinued, but that he would give my father an extra gig for inconvenience. Nevertheless we accepted, but the gig was never received. In the meantime he had received the new billl, only to be contacted by a lady on Monday for an upgrade.???? My father had accepted the terms as it was cheaper, data would be included and a new phone. He then received an sms with tracking number to say that the phone is on it's way. This morning a man phoned him for delivery, only to find out that our address with vodacom is incorrect. I have now tried 9 times to get through to upgrades with the number they gave me ********** , which keeps going through to customer contracts. When they get me through to upgrades, the phone is either dropped or the conversation is cut off?????? Does anyone know what the hell they are doing??? Conveniently only one person gave her name. They have no regard or respect for their clients whatsoever ans I kbow that they will ignore this review as they have no business ethics!</p>