MS
Muhammad S

1 reviews | Active since Feb 2017

10 Feb 2017, 22:51

VODACOM- SA's worst network

<p>I have 3 contracts with vodacom. Each time I took out a conract with them, I was promised billing per second. A short while after taking out my contract I contacted Vodacom to confirm that everthing was in order with my 3 contracts, on the phone I asked if I was being billed per second as promised, but I was told that I was being billed per minute. This is highly disapointing as one doesnt expect this from such a big company which clains to be ''SA's best network". In my opinion Vodacom is actually ''SA's worst network". I don't think I'm the only 1 being cheated by Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Feb 2017, 06:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team