VODACOM.......... SA's Best Network..... Pathetic

<p>I did an online application for a new contract with Vodacom on 04 January 2015, the consultant named johannes was very pleasant in the beginning, took my details and so on, he said he'll casll me back in 15min to let me know what's happening as systems are slow anyhow, he hasn't called me, I needed to call him numerous times to get in joy with regards to my application.... he then needed to me send documents for my application... all I asked was confirmation of receipt of my documents, this was also not done, and I had to call him again.......... after much disappointment...... anyway, went back and forth like this for more than a month........... I called Vodacom today to find out what the heck is going on......... and I get told the package was returned to warehouse???? No one has contacted me to confirm delivery or anything, when I checked with them, they delivered to my home address where I clearly stated to deliver to my work, as I work Mon - Fri 8 to 5 as deliveries are done between those hours only....... NOW I get told they cannot send me the handset, I need to re apply......... Fine i said, as long as I don't need to deal with the same consultant again........ I did the application with Martin from the online team, who now tells me I cannot have the handset I originally did the application for because of something Johannes did on the system that affected my scoring 6 weeks later!!!!!!!!!!!!!!!, now I do know that every time one applies for anything it negatively affects your credit score......... And I now need to take ther brunt for something I never did wrong, I sent them what they wanted, I gave them the delivery address, i I gave them my office number as well........... NOW what am I to do????? Take something I do not want, take the more inferior product, because the consultant from Vodacom's online team was incomepetent in his Job? THIS IS PATHETIC!!!!!!!!!!!!!!!!!!!! , I will never VODACOM EVER again and simply i just cut up my sim,,,,,,,,,, and most certainly will not encourage and of my family members to use this Network, as they are indeed SA's Best Network, to ***** up!</p>