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Siviwe M
1 reviews | Active since Jan 2022
09 Mar 2023, 11:08
Vodacom SA is the worse a real *******
I am on a mission to tell every sound minded individual don't trust Vodacom, I have an issue with them for the past 3weeks almost as a client where they refuse to assist me, they pretend to look into my request Vodacom debited 2months in advance plus they were paid so in one month they have 3payments I have written to the Executives because I have been calling for weeks and customer care, accounts, cancelation nobody is giving me feedback or looking into getting me back my money... don't use Vodacom they are ****s
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Replies (2)
Vodacom's replyOfficial
09 Mar 2023, 12:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Mar 2023, 12:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Siviwe M's updateReviewer Update
10 Mar 2023, 12:37That is the only response for the past 3weeks or Vodacom doesn't respond at all... ISSUE STILL NOT LOOKED INTO. If love peace in your life I suggest Rain maybe Telkom but definitely not Vodacom idrama with Vodacom the gaslighting, patronizing,****ness, bad service. I am here to tell you how they have positioned themselves as SA lead network that is **** marketing..I am not the only which is why we(a few clients trying to get out of contracts) we have asked Algoa FM to interview us and I have spoken to YFm station manager to launch a campaign advocating against Vodacom business practices.
SM
Siviwe M's update10 Mar 2023, 12:37
Reviewer Update
That is the only response for the past 3weeks or Vodacom doesn't respond at all... ISSUE STILL NOT LOOKED INTO. If love peace in your life I suggest Rain maybe Telkom but definitely not Vodacom idrama with Vodacom the gaslighting, patronizing,****ness, bad service. I am here to tell you how they have positioned themselves as SA lead network that is **** marketing..I am not the only which is why we(a few clients trying to get out of contracts) we have asked Algoa FM to interview us and I have spoken to YFm station manager to launch a campaign advocating against Vodacom business practices.