Vodacom SA is the PITSSS!!!

<p>I have no Desire or Strength to repeat my ********** 3 months with Vodacom SA and Vodacom Chatz East Rand Mall so i will try and keep it as short as possible.</p> <p>15 June 2016 i upgraded my data contract to receive a New Router I then chose a router from the catalogue in store (Vodacom Chatz East Rand Mall) i then received the device and pointed out to the Consulted (Michael) that the device on the box does not look like the one i chose and was then assured that the device on the inside will look like the one i chose, this was not the case of course.</p> <p>I then returned the device a few days later. the devise needed to be reversed as well as the Upgrade needed to be reversed. I followed up a few days later and was told the devise was reversed successfully but waiting for the upgrade to be reversed. This is where my Hell with Vodacom started but I will keep it VERY SHORT. </p> <p>I followed up countless times instore and over the phone with Upgrades for over 2 months until i was able to upgrade to a different device.</p> <p>I then received my new device Vodafone Connect Ultra 6Z LTE Wi-Fi router. This is one of Vodacom’s most expensive routers and the WORST ROUTER I have ever used. It barely connects to the internet and when it does a few seconds later it loses ALL connection. I took the device back to Vodacom Chatz East Rand Mall (Michael) i showed him that the device does not function as it should. Michael then booked the device in and i waited about two weeks to be told they will give me another Vodafone Connect Ultra 6Z LTE router. I got the device and it was no different and did exactly the same thing.</p> <p>I am now VERY DISGUSTED with the service i am receiving from Vodacom. For the past 3 months that I have had my contract with Vodacom SA I have not had a device that I pay for every month!!!!</p> <p>I want to Cancel my Contract with Vodacom SA with immediate effect and I want to be reimbursed for my 3 months of HELL with this Networ**** </p>