TK
Thuli K
1 reviews | Active since May 2020
23 May 2020, 16:51
Vodacom SA Fibre
I app**** for Fibre via vodacom, in March 2020. To date they still haven’t Installed the Fibre at my house. They have only installed a pole for the Fibre line. ( that was two weeks ago). I’ve been calling the Fibre installation department and I’ve been given the same answer every day, “we will call you back with a date for installation ma’am”
I would like to cancel my subscription. As this is absolutely ridiculous.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 May 2020, 11:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2020, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team