AV
Andries V

1 reviews | Active since Feb 2019

20 Feb 2019, 13:23

Vodacom SA

#Vodacom SA The worst company when it comes to problem solving. Worst of all, its a problem on their side and the can't fix it after almost 6 months. Now my line has been disconnected for the 5th of 6th time, and i have to go through all the **** again. Is it a matter of incompetant staff or just a ****ty system? One will never no ......

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Replies (2)
Vodacom
Vodacom's reply20 Feb 2019, 13:42
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply20 Feb 2019, 15:16
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team

Best regards,