RH
Rilette H
1 reviews | Active since Jun 2019
22 Mar 2022, 15:09
Vodacom S22 deal
I upgraded my contract for a new Samsung S22 ultra cellphone on 14 March 2022. Vodacom is advertising that you get a Samsung watch and earbuds. The Samsung watch was not available in the shop and also not in the warehouse so we needed to do the deal without the watch in order to finalize it. Is this false advertising? I am still waiting for the buds to be couriered so hopefully that will arrive but nobody can say how long it takes.
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Vodacom's replyOfficial
23 Mar 2022, 07:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Mar 2022, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RH
Rilette H's updateReviewer Update
28 Mar 2022, 13:41Vodacom said that a consultant will contact me regarding my review. It has not happened yet.
RH
Rilette H's update28 Mar 2022, 13:41
Reviewer Update
Vodacom said that a consultant will contact me regarding my review. It has not happened yet.