Vodacom *****s your money!

Item: Vodacom
Rating: 1
Author: Martin O

I had a sim card inserted in a pet tracker with a Rand balance on it and Vodacom just cancelled it because it was not in use for 3 months. They claim they did send an sms, ironically, to a sim that was not in use, also, if it was, my dog cannot read it! As I bought the sim card and had airtime, it basically is blatant theft! I will be going to the opposition.

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Replies (1)

Vodacom's replyOfficial

01 Jul 2025, 14:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Jul 2025, 14:37

Official