MJ
Mark J
1 reviews | Active since Sept 2016
20 Jul 2020, 21:42
Vodacom *****s you even if you no longer a client.
My contract with vodacom ended 01/10/2019. Not only did vodacom keep charging me for the handset they also charged me for other **** that they finally admitted to. It was eventually credited to my account but it left an "OFF TRACK HIGH IMPACT" on my credit profile which vodacom are refusing to correct. This is seriously affecting my credit rating.
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Vodacom's replyOfficial
21 Jul 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team