GA
Gadeehja A

1 reviews | Active since Jan 2021

22 Jan 2024, 11:40

Vodacom *****s Vodabucks continuously

This is the second time I use 150 Vodabucks for a voucher that does not work and then they send you a new voucher code that also doesn’t work… First it was a Debonairs voucher I purchased with Vodabucks now it was a Uber eats Voucher I purchased with Vodabucks I received a replacement code that does not work I wish you guys would just return my Vodabucks it’s a useless service you’re providing.

0
Replies (2)
Vodacom
Vodacom's reply22 Jan 2024, 11:58
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
GA
Gadeehja A's update26 Jan 2024, 16:11
Reviewer Update
Thank you to Vodacom and there teams for resolving my query.