Vodacom's ********* billing

I'm unable to buy a data bundle from Vodacom due to a technical issue they are experiencing and they are therefore forcing me to be billed at out of bundle rates. This is an ********* way of overbilling a client. <br> <br> When trying to buy a data bundle, I receive an error message saying \unexpected error during provisioning". This has been the case for the last three days. I have logged two calls with Vodacom"