Vodacom`s Thieving Behaviour continues

Last week I wrote about my bad billing experience with Vodacom linked with the network issues in my area. I received a call immediately from Cindy in their Networks division who opted to assist me. This was last Monday. She calls me back on Thursday and I was in meetings unable to take the call and requested that she please call me back. To this day, I am still awaiting her call. In the meantime, my bank account has been debited R4900 for data charges I did not use in an area where Vodacom has no signal on account of the fact that they decommissioned their tower on Broad acres. Cindy promised to see to getting the charges reversed or she will gladly cancel my multiple contracts with Vodacom with no cancellation charges due to the fact that Vodacom is unable to provide me the service in my area. I called this morning the customer care line and the Agent said that he will get Cindy to call me back. This was at 09h00 this morning and needless to say that I am still waiting for Vodacom to assist me. I keep calling back but the call cuts because of the poor signal in my area. VODACOM IS QUITE HAPPY TO TAKE MY MONEY AND NOT PROVIDE THE SERVICE. I CAN ONLY HOPE THAT THESE ******* CALL ME!