1 reviews | Active since Oct 2016

13 Oct 2016, 16:20

Vodacom's shocking service or non existant service!!!

<p>I would appreciate a number or contact person who could sort out my account. </p> <p>Everytime I phone Vodacom I get sent from one person to another without success. I was charged in September and my number should have been pre- paid from September. My voicemail does not work, I have tried countless times to sort this out with no success.</p> <p>I bought a Tablet on a special at Makro for R79-00pm, I am being charged R157-01, this is the 8th wonder of the world because I am basically told Vodacom can charge what they like!</p>

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Replies (3)
's update13 Oct 2016, 16:41
Reviewer Update

I have a copy of the contract for the Tablet if anyone is interested.

Vodacom
Vodacom's reply14 Oct 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update17 Oct 2016, 16:20
Reviewer Update

No one has contact me from Vodacom yet ?