PT
Patricia T

1 reviews | Active since Mar 2009

06 Sept 2016, 19:55

Vodacom's Shocking Service

<p>Vodacom overcharged me by over R9000 2 months ago. And then proceeded to cut all our phones of. You have promised daily for 2 months to credit my account. I give up after 100 s of emails and phonecalls no one can help me. Vodacom your service is beyond shocking #vodacom #vodacomsucks</p>

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Replies (1)
Vodacom
Vodacom's reply07 Sept 2016, 07:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team