Vodacom's service sucks

<p>********** sim swop was performed on one of my lines at the end of June 2016. Since then I've been given the run around by various departments in Vodacom. First I was greeted by an arrogant Sisonke at Summerstrand. After numerous calls to call centre and the Vodashop at Greenacres, two months down the line my line is still blocked but my account is debited for services not rendered. To top it all my other 2 lines are now also locked. After all this I called their call center again this morning and was greeted by a very rude and presumptuous Thandi who showed no empathy for my situation and rather wanted to quarrel about my choice of words - pathetic. When I asked to speak to manager she told me he's in a meeting. I told that is bull sh*t and she dropped the line on me. After being a loyal client of theirs for 20 years? ... Really? </p>