CP
Ciska P

1 reviews | Active since Dec 2016

11 Jan 2017, 12:10

Vodacom's service is TERRIBLE

<p>PLEASE CAN THE CEO PHONE ME. This problem is now going for the 3rd month. Fahik (don't know correct spelling) phoned me but does not even try to help</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Jan 2017, 12:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CP
Ciska P's update11 Jan 2017, 15:04
Reviewer Update

The people in the call centre cannot help. NOBODY takes responsibility because the next time you cannot get hold of them. WORST CELLPHONE PROVIDER!!!!!!!!!!!!