Vodacom's service goes from terrible to unbelievable! What does one need to do to receive feedback from Vodacom?

<p>6 days and I'm still waiting to hear from you Dominique .... you assured me that you were going to come back to me and apologised for the lack of service I received from your Contact Centre and Accounts Department. I am referring to my origional query that you are looking into from the 24th January!<br /><br /><br /></p>