Vodacom's Retension Department

On 10 February 2016 i opted to migrate my contract from Smart S to Uchoose Flexi 110 with 1 Gig Data for 24 months at R79pm. Quotation no. ***9 from Vodacom's Retention Department - Midrand confirms such.<br> <br> The migration took place this morning, 29 February 2016, as confirmed by an sms from Vodacom. The 1 Gig data has not been loaded and i am paying R2/mb for data.<br> <br> I refuse to buy a separate data bundle and insist that Vodacom load the 1 Gig data onto my contract and credit the airtime lost due to the out-of-bundle data rate.