Vodacom's process

As an excited Galaxy user I decided to apply with Vodacom on the 8th of April 2015 for the Galaxy S6 Edge, I app**** online and Vodacom called me that night (from about 6) i received about 3 phone calls to correct my details each time till eventually around 8 I get told that they can only activate the contract the next day due to system problems (Supposed to be called back) On the 9th the only phone call received was from another sales consultant who wanted to draw up a contract, after explaining the previous day to him he told me that the lady will call me back to update my surname before it can be approved. No call back since, went to a Vodacom shop on the 13th of April (Broadacres center) filled in an entire form, provided bank statements and proof of address just to get told that they cannot process that application as the one done over the phone will need to be cancelled. As they could not get hold of the online department i went home and got feedback later advising that the online system is down and they can't cancel it, lastly I went to the store today on the 14th just to find out that nothing has been done. You wasting my time, I'm trying to join your company by the way