VODACOM'S PROBLEM SHOULD'NT BE MY PROBLEM

I bought R55 airtime urn 17:00 yesterday, I then converted R10 into 100mb, when it ran out, I toped up again by another 100mb, but before i knew it my airtime and and bundles where finished without receiving an sms telling me that my data is about to run out. <br> <br> The same thing happened this morning, I bought R26 and R110, i did the same thing of buying 100mb, i was shocked when I checked my balance and realised that i didn't have airtime and had not received any notification. I had not made a single call besides transferring R35. <br> <br> I called the call centre who told me that there was a problem with the machine that sends sms's out to tell one that their data was running out.<br> What made me angry was that there was no one to talk to who could take responsibility for this and it didn't make any sense why I have to suffer due to my suppliers incompetence!!!<br> <br> The funny thing was that, after the conversation i received an sms telling me that my data was about to run out, that was a mean joke, cause my airtime had already ran out by then. <br> <br> I spend over R20 000 per annum on airtime and this is really infuriating. all i need is all my airtime back and more airtime for the inconvenience caused