ZH
Zaid H

1 reviews | Active since Dec 2013

01 Feb 2016, 19:26

Vodacom's poor service

I am a contract subscriber with Vodacom and I have reached my boiling point with this pathetic excuse for a company. Every single month I have a new problem with Vodacom. In December I was billed twice, last month and now this month I'm having trouble with my data. I phoned their call centre, only to be taken for a fool... as though I can't work a cell phone despite working in the telecommunications industry for more than a decade. <br> I'm not an unreasonable person, I understand that sometimes, things go wrong, but Vodacom need to sort themselves out. I used to believe that Vodacom was South Africa's best network, and I was proud to be a Vodacom customer... now, I hate Vodacom. I hate that I'm still giving my hard earned money to this pathetic excuse for a company. I can't wait till I've paid this phone off so that I no longer have to deal with Vodacom ever again.

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2016, 20:04
Official
Hello Zaid_Halim,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites
Vodacom
Vodacom's reply01 Feb 2016, 20:04
Official
Hello Zaid_Halim,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites