RK
Riaan K

1 reviews | Active since Jan 2013

25 Jun 2016, 09:09

Vodacom's policy to ***** my money

<p>I took out a pay as you go sim with vodacom for a back up if i work in the field and might not have mtn coverage. one day when i wanted to use the vodacom sim, it was not working. I then go to a vodacom shop in Kolonade Pretoria to find out what was going on. The lady explained that after 3 months with no usage they cancell it and give the number to someone else. (so..they basicly ***** my money that I paid for a service) (sounds like jacob zuma and the anc) when we asked her where in the contract is it explained that you loose the money and number if not used for 3 months, she could not help us because it doesnt stand in the contract according to her . vodacom stole money from me and left me without service when i wanted to use it. (for which i paid in advance)</p>

0
Replies (1)
Vodacom
Vodacom's reply25 Jun 2016, 09:25
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites