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Deborah M

1 reviews | Active since Jun 2023

20 Jun 2023, 21:04

Vodacom ****s people

Took a 2 year contract with Vodacom which came to an end in March. I’ve been trying to terminate the contract because I no longer needed data contract but instead of them terminating my contract they upgraded it without my permission. I spoke to a consultant who told me that I’d get a call in 24hrs and I’m still waiting.

They debit my account every month and keeps delaying termination.

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Replies (1)
Vodacom
Vodacom's reply21 Jun 2023, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team