OG
Oompy G

1 reviews | Active since Oct 2014

23 May 2024, 12:10

Vodacom *****s Our Money paying Fibre that's not installed.

*** So we app**** for relocation of our Vodacom fibre 5 months ago. Nothing has happened. We continue to pay over R1200 pm for some6we don't use.

Whe. We enquired last month, Vodacom said we used the old application process.

It has been more than amonth since we used the correct procedure, which they gave us together with some reference number.

We feel ****** by Vodacom because we buy data and still pay for Fibre which we don't even use.

Regards, Oompy Goeieman

0
Replies (2)
Vodacom
Vodacom's reply23 May 2024, 14:08
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

OG
Oompy G's update23 May 2024, 18:12
Reviewer Update
I have yet to receive a phone call from Vodacom.