PC
Peter C

1 reviews | Active since Sept 2017

05 May 2017, 21:43

Vodacom's new Moto -Go **** yourself

<p>Yip that's pretty much how Vodacom treats their clients... to apps that never work, vas services, over billing and promotional packages.. want them to help where issues where caused by them.. may as well just get out the lube and wait to be politely told to **** your self... cannot wait till my contract is done... in the last 4 months I have been shocked at the service of this company.. and enough is enough ... so happy contract is up this year </p>

0
Replies (2)
Vodacom
Vodacom's reply06 May 2017, 08:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

PC
Peter C's update06 May 2017, 12:37
Reviewer Update

Please learn that an automated response like this does your brand more harm than just saying nothing .... either call or don't.. but don't assume some automated response will make me feel even slightly more appreciated by Vodacom... just saying