VODACOM 's Negligence on my account - WORST SERVICE EVER.

Currently Vodacom is still billing me for a number on my account that is under dispute. Firstly, the lack of customer service that Vodacom is totally unacceptable. I have been pushed from pillar to post trying to get my account sorted out. Not only that, they continue to bill like nothing happen. I warned Vodacom when I my first called Cancellations on 11th DEC 2018 which loaded the number in question for cancellation on in March 2019. VODACOM, please explain how you get after December to March? I am DEFINITELY not interested in how the load was loaded as it's not my problem. If you have agents, managers and stores not following basic procedures and policies that reflects very poorly on VODACOM as a whole. I will not pay a cent until someone contacts me with my refund which I a rightfully entitled to. Plus vodacom still as the audacity to stall because they owe me a refund. Neither the Cancellations department or the store is getting back to me, as well as refusing to assist me unless a get a letter from the store where I originally took out my contract. Vodacom - understand this very nicely, I signed for 24 months. VODACOM has no right to bill for 36 months. (Ps, I have the contract just in case VODACOM needs it ). VODACOM your negligence in this matter has cost you greatly and I expect the refund to handled urgently.

By the way, send me one more message regarding the debit order in dispute and

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