vodacom ****s my credit profile

<p>I called Vodacom on the 9th of February and asked them to cancel my debit order as I decided to change banks. Since then I have been paying my account ( ********** 456) in cash. Last month i paid the account on the 15th the exact date of contract. To my surprise they did not cancel the debut order and it bounced and was returned. Due to the negligence of their consultant I degraded massively on my Transunion credit scoring, I have been paying my accounts religiously on time and steadily building a good credit rating for a home loan application. Now they don't want to take responsibility and rectify thier reckless service, that have me case numbers and when I call I sent from one pillar to the next post </p>