EE
Elsie E
1 reviews | Active since May 2023
18 May 2023, 13:00
Vodacom *****s money
I had a contract with them. When.it came up for renewal I told them to cancel as I can't afford. They didn't cancel and I stopped paying. They blocked my access to my data and fiber due to non payment, but even though I don't have access to the data as I am blocked, they still charge me for it!
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Vodacom's replyOfficial
18 May 2023, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2023, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team