Vodacom ****s me.

Item: Vodacom
Rating: 1
Author: Mfundo M

I've been with a vodacom contract since 2010. I struggled to terminate a contract from May 2023. It was eventually terminated in August 2023 but Vodacom kept on debiting my account until today. I can't block the debit because I still have Vodacom Fibre which I still need. However, because of this problem I consider leaving Vodacom altogether and cancel the the Wi-Fi as well.

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Replies (1)

Vodacom's replyOfficial

27 Nov 2023, 10:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Nov 2023, 10:10

Official