Vodacom's Marryanne Mackay (Accounts Manager) is not on standard and provide no feedback whatsoever.

<p>As a company we nearly have a dozen internet lines with Vodacom and many for contract on individual names like directors and management but it has proven such a mission to upgrage our lines that the task almost seems close to imposibe from our perspective.</p> <p> </p> <p>In some cases we were merely enquiring information to aid us in making our decision yet that was promised and subsequently not even provided-Even after we requested it repeatedly.</p> <p> </p> <p>Marryanne Mackay was the key person in this enquiry and after she did not stick to her own promises and deadlines. After 3 months and repeditve emails and calls from our side, she simply chose to ignore the emails. At some stage we even requested to be escalated to her surperior but she once again chose to just keep calm about it and ignore us.</p> <p> </p> <p>A fellow coleague Nolan Brown also got involved at some stage but even he couldnt comply with a simple request.</p> <p> </p> <p>This level of service is appalling and completely unprifesional. Can someone senior at Vodacom address our issue and secondary to that can HR please look into these 2 individuals and their capability?</p> <p> </p> <p>We thank you in advance.</p>