Vodacom's lack of service delivery

<p>So Vodacom advertised a deal where you could purchase the Huawei P9 lite with a fitbit charge 2 together as a package, which I purchased, only to later find out that the 2 devices were not compatible. Long story short after going there back and forth multiple times, they said that they will replace my watch with a Huawei one. It has taken over a WHOLE MONTH for this process to take place and I am still waiting for my watch. Disappointing to think that this is how they treat a customer that has been with them for over 10 years.</p>