MT
Matsela T

1 reviews | Active since Sept 2016

16 Sept 2016, 10:56

Vodacom's incompetence

<p>I've been a vodacom customer for more than 10 years. I paid their account in full almost 2 years ago but they refuse to clear my name irregardless of the proof I provide. My daughter has been ****** a laptop and now I can't get her a new one due to Vodacom's incompetence. They've been telling me I'm blacklisted even after I paid. My daughter now has to work under strainous conditions because Vodacom refuses to clear my name. This is totally absured, one really can't tolerate such bad service for 2 years.</p>

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Replies (1)
Vodacom
Vodacom's reply16 Sept 2016, 12:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team