Vodacom’s incompetence

<p>Hi i phoned Vodacom for a upgrade in the beginning of feb 2017. the special was the 2 wawai phones for R199 on the flexy 200. the person at the call center told me i can use, one phone as a duel sim so i took the contract 14 of feb 2017. i got the phones on the Friday 19 feb 2017.and gave the other phone to my wife to use and she gave her anther phone away, the next week i tried to make the duel sim work, but nothing. so i phoned Vodacom’s call center within a week. Then "Selest" told me Vodacom do not support duel sim and she will go back on the voice recordings and lichen to what happened and that i can still cancel the contract. A week or two went bay and nobody phoned me. so i phoned again and can you believe it the voice recordings was missing. They have collected the phones from me but nothing. From there on i just had problems. I’ve spoken with 37 *********** persons at Vodacom and with all their departments, till now and can you believe it my contract is still not corrected. what a choker at this stage of the betel. And we are going on just over 3 months. Think carful before you go into a contract with Vodacom. I’ve canceled my debit order of Vodacom. I want them to fix my contract before I pay them again. See what is going to happened they are going to hand me over to itc, because of their incompetence. The biggest choker of all they phoned me one week ago and said everything is corrected and they will reimburse me for all my troubles. It wasn’t sorted and when I stopped my debit order. they sms me. They wanted the R170 rand that didn’t go thru last month. Jip that is Vodacom. I’ve been with Vodacom for the last +- 18 years and this is how they treat you. I’m sorry for my spelling, but there isn’t a word in the dictionary to say I feel at this point.</p> <p> </p>