Vodacom's incompetant staff
<p>After attemping 4 times to resolve a query, each time being transfered 6 times to different departments.</p> <p>I am so sick of this terrible service. I have even gone into a vodacom store and was turned away.</p> <p>DOES ANYONE IN VODACOM KNOW WHAT THEY ARE DOING?????????</p> <p>The only time i ever get proper help is when i complain on this site.</p> <p>I simply need a nano sim card not a micro sim card that was couriered twice!!!!!</p> <p>and a sim swap from a prepaid number to the new contract AND NOBODY SEEMS TO KNOW HOW TO HELP!!!!</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
