Vodacom\s inability in providing contract offered"

SOMEONE PLEASE HELP Vodacom seems incapable of doing their job. I upgraded my contract in July 14 to a Flexi 100 I get R100 calls,FREE BIS and CLID. Every month since July 14 my FREE BIS is deactivated and I have to go through HELL to get the FREE BIS reactivated, then I get charged for it and get sms and automated calls from Vodacom about arrears on my account and if I don't pay my line will be suspended. I am losing money every time Vodacom deactivates my BIS as I use this for business, Vodacom doesn't seem to care as it is almost 9 months on and I still get deactivated every month and then l have to go through HELL again to get reactivated and then get charged and arrears calls etc. You can check the service reports and calls between myself and Vodacom EVERY MONTH, still they are incapable of sorting this problem out.Every month I get assured that it will not happen again and guess what IT HAPPENS AGAIN. VODACOM SORT THIS OUT IMMEDIATELY, I DEMAND COMPENSATION FOR THE INCONVENIENCE AND LOSS OF MONEY EVERY MONTH OR CANCEL MY CONTRACT WHILST I RETAIN MY NUMBER. VODACOM I WILL TAKE YOUR INCAPABILITIES FURTHER IF I MUST. SORT IT OUT!!!! I HAVE BEEN A LOYAL SUBSCRIBER SINCE 2000