1 reviews | Active since Mar 2017

10 Mar 2017, 12:40

Vodacom's hidden costs

<p>I can't believe that I have to pay extra to have my incoming calls caller ID to show!! I've never heard about this before and never would I think Vodacom would give me such ****. </p> <p> </p> <p>If I have to pay for such, why not include it in the contract price so that I know my costs FULLY when making a decision on what contract to choose... I used to praise Vodacom but I can't recommend a network that can't fully disclose its contract terms.</p> <p> </p> <p>I'm disappointed really.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Mar 2017, 12:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team