VODACOM'S ********** AND INCOMPENT SERVICE

<p>In April 2017 i phoned Vodacom and ordered a mobile phone . My order was clear; cell number ********** 098 converted from prepaid to contract with P8lite phone. The wrong colour was delivered and i send it back. A week later i called Vodacom back and they confirmed that they did not have a white p8lite in stock. i then changed the order to a p9lite - i was speaking to a guy called THOKA in Sales on ********** , to my horror 2 phones were subsenquently delivered - 1 p8lite and 1p9lite. I sent the p8lite back to Vodacom. Since then the horror has continued , they have now opened a new contract ********** 652 for R360 a per month (this is **********) . i did not authorise this and never received any phone or simcard pertaining to this contract. I called Vodacom this morning asking them to cancel this contract. Instead Vodacom have cancel the contract on ********** 098 that belongs to my son and are telling us, it will take 3 days to re-activate the number again, why 3 days? what is my son supposed to do in the meantime? why are so Vodacom so ***********. They even have the nerve to ask people to rate their service. i want this matter resolved immediately.</p>