VODACOM'S *****ULANT ACTIONS

Vodacom did correct my renewal agreement as is it should have been except for the fact that they did not include the special at that time, of Night Owl, with this correction. This can be viewed as theft and *****. They sent me an email to say that a credit note has been passed to my account which they over debited my account with, which means that I have paid them in advance for the next couple of months. That is also not acceptable. I insisted that my money be paid to my bank account and their reply was that it will take 7-14 days to do so. That means that if I get my money back, they had the use of it of plus minus one month. This is also not acceptable. They have made a few promises to me via email, none of them kept. I am disgusted with Vodacom's service, and I can clearly not trust them.